Appointment Concierge

By Home Appointment is a one-on-one service tailored to your needs. Whether you need a custom hat for a special occasion, a last-minute event, or a seasonal headwear update, we bring the collection to you—at your preferred location and time.

As a result, enjoy a pleasant and effortless shopping experience, with of course no obligation to buy. Ultimately, we are simply here to help.

• Call or email us to discuss your requirements.
• Tel +44 (0) 208 870 6506 or Email shop@emily-london.com.
• Booking fee – £150 (non-refundable).
• Personal and group bookings offered.
• This service is currently provided within the Greater London Area only.
• External enquiries welcome – POA.

• Please allow 1 hour for your home appointment.
• During your appointment you will be able to try on the selection of styles and varieties discussed at your booking.
• Our team have extensive experience working alongside a dedicated network of top stylists and personal shoppers and are on hand to provide styling advice if required.
• You can then purchase any pieces directly on site.
• Card payments accepted.

• If you’re commissioning a bespoke piece, we take your measurements and colour swatches during the first appointment.
• We will then return for your ‘fitting’ in due time. This second home appointment is of course complementary.
• Please allow 1-3 weeks for your bespoke piece to be made; meanwhile, we ensure every detail is crafted to perfection.